Refund & Returns


Order Confirmation

Once you placed an order, you will receive an email for

an order confirmation with Payment Instructions. Once your payment is received,

we will send you a second email confirming your order is now processing.

If we cannot fulfill your order for some reason or there

is a payment problem, we will contact you.

Shipping Confirmation

Once your order/s is in processing, it will likely be

shipped within 24-48 hours. A shipment confirmation mail will be Email to you

accompanied by an order tracking number, order tracking links, and how to

contact us if you have any queries.

Incorrect or

faulty product

Ivermectin24hr Pharmacy offers a replacement or refunds if

any products delivered to you are damaged or incorrect.


We are based offshore in India, and your local Customs

treat your order as imported goods. Your order passes through Customs; there

might be a delay while processing your order for customs formalities. We

suggest you that always allow extra time and order ahead, so, during this

phase, you are not inconvenienced. This delay can be just a few days to 3 weeks

in extreme cases before they contact you.


Refunds & Changes to your Order :

When the customer places the order,

an email is sent to them by Ivermectin24hr, which confirms the order placed by

the customer. Another email follows the confirmation mail and is likely to be

received within 24 hours of placing the order. This Email processes the order

and shows that who will dispatch it shortly.

Ivermectin24hr offers a 100% payment refund or reshipment

of the products ordered by you. If, for any reason, your order does not reach you

within a maximum of 28 working days. If, for some reason, your order does not

show up or is damaged in transit, we will ship you another package or issue you

a full refund as you requested. If an item or items are returned to us due to

non-compliance issues with your country’s import laws and customs regulations,

a 100% payment refund will be issued. Ivermectin24hr, in case of partial

orders, charge according to the products received by the client. All the

transactions that start from placing an order to you it reaching your doorsteps

take around 20 to 30 days.

Reshipments of Lost orders:


Any order which is lost is reshipped or refunded by Ivermectin24hr.

If there is a delay in receiving the order, it is essential to report it to

customer care within eight weeks from the day it is shipped to the customer. A

refund or reshipment for the order lost is done as soon as it is reported. Any

report that is made within eight weeks will not be accepted or refunded.

Following conditions apply for replacing an order that is

made to the Ivermectin24hr

  • If the delivery of the product takes more than
  •      seven days, to what was mentioned in the shipping detail of the same.
  • The shipping date provided is correct
  • If the buyer places the order at the incorrect
  •      address, the order is charged for the replacement policy.