
Refund & Returns
REFUNDS & RETURNS POLICY
Order Confirmation
Once you placed an order, you will receive an email for
an order confirmation with Payment Instructions. Once your payment is received,
we will send you a second email confirming your order is now processing.
If we cannot fulfill your order for some reason or there
is a payment problem, we will contact you.
Shipping Confirmation
Once your order/s is in processing, it will likely be
shipped within 24-48 hours. A shipment confirmation mail will be Email to you
accompanied by an order tracking number, order tracking links, and how to
contact us if you have any queries.
Incorrect or
faulty product
Ivermectin24hr Pharmacy offers a replacement or refunds if
any products delivered to you are damaged or incorrect.
Customs
We are based offshore in India, and your local Customs
treat your order as imported goods. Your order passes through Customs; there
might be a delay while processing your order for customs formalities. We
suggest you that always allow extra time and order ahead, so, during this
phase, you are not inconvenienced. This delay can be just a few days to 3 weeks
in extreme cases before they contact you.
Returns,
Refunds & Changes to your Order :
When the customer places the order,
an email is sent to them by Ivermectin24hr, which confirms the order placed by
the customer. Another email follows the confirmation mail and is likely to be
received within 24 hours of placing the order. This Email processes the order
and shows that who will dispatch it shortly.
Ivermectin24hr offers a 100% payment refund or reshipment
of the products ordered by you. If, for any reason, your order does not reach you
within a maximum of 28 working days. If, for some reason, your order does not
show up or is damaged in transit, we will ship you another package or issue you
a full refund as you requested. If an item or items are returned to us due to
non-compliance issues with your country’s import laws and customs regulations,
a 100% payment refund will be issued. Ivermectin24hr, in case of partial
orders, charge according to the products received by the client. All the
transactions that start from placing an order to you it reaching your doorsteps
take around 20 to 30 days.
Reshipments of Lost orders:
Any order which is lost is reshipped or refunded by Ivermectin24hr.
If there is a delay in receiving the order, it is essential to report it to
customer care within eight weeks from the day it is shipped to the customer. A
refund or reshipment for the order lost is done as soon as it is reported. Any
report that is made within eight weeks will not be accepted or refunded.
Following conditions apply for replacing an order that is
made to the Ivermectin24hr
- If the delivery of the product takes more than
- seven days, to what was mentioned in the shipping detail of the same.
- The shipping date provided is correct
- If the buyer places the order at the incorrect
- address, the order is charged for the replacement policy.